Simply browse our shop and add your desired items to the cart. Proceed to checkout, fill in your delivery details, and complete your payment.
We accept all major bank transfers, online payment platforms, and payments via WhatsApp orders for convenience.
Orders can be modified or canceled within 2 hours of placing them by contacting us via phone or email. After this period, the order may already be processed for delivery.
Yes. Our website uses secure payment gateways to protect your personal and financial information.
You will receive an order confirmation message via email or WhatsApp once your payment is successfully received.
Yes! We deliver nationwide. Delivery fees vary depending on location. Please contact us for a quote.
Orders within Ado Ekiti are usually delivered within 24–48 hours. Outside Ado Ekiti, delivery may take 3–7 days depending on your location.
Yes. You can track your order using our Track Order page or contact us directly.
No, delivery fees are calculated separately at checkout or when placing your order via WhatsApp or phone.
Contact us immediately. We will work with our delivery partners to resolve the issue or offer a replacement/refund if necessary.
We accept returns only for defective, damaged, or wrong items. Items returned due to a change of mind may not be eligible.
Contact us via phone or email with your order details. Our team will guide you through the return or exchange process.
Yes. Personal use items, products damaged due to misuse, or items not reported within 24 hours of delivery are not returnable.
Once your returned item is inspected, refunds are usually processed within 3–5 business days.
Yes, exchanges are allowed depending on product availability. If the requested item is unavailable, we may offer a refund or store credit.
No. You can place an order as a guest. Creating an account helps you track orders and save your details for future purchases.
Click the Sign Up button on our website, provide your name, email, and password, and follow the prompts.
Use the Forgot Password link on the login page to reset your password via your registered email.
Reach us via phone (+234 706 565 4092), email (ninigoldvarieties@gmail.com), or WhatsApp.